Frequently asked questions
Covid 19 – Update
All orders will be processed and dispatched as usual – within 2-3 working days. However, due to the impact of Covid-19, there may be delays with postage.
Behind the scenes, we are following all government advice and ensuring the working environment is always a safe and clean place.
Deliveries are currently sent using Royal Mail who are abiding by strict social distancing delivery measures.
Do you have International Delivery?
Yes, we do! Once you are though to checkout your delivery costs are calculated based on your delivery address. We have a flat rate of £10 for all UK addresses, and £20 for international addresses no matter the size or whether it’s a print or original. We take pride in ensuring your order arrives with you safely.
How do I know when to expect my order?
Original art work: Within two weeks (unless specified otherwise)
You will receive a tracking number once your parcel is on its way so you’ll know when to expect it – no waiting around.
How do you ensure my piece gets to me safely?
We’ve invested a lot of time to choosing the best packaging for our products. All packaging is biodegradable and recyclable but will safely protect your order during postage.
What’s the difference between a commission, original and print?
All paintings are original pieces of art, handmade by Georgia in one of her studios (Surrey/Belfast). They are a one-of-a-kind piece.
Commissions are essentially requested by you as a buyer. All commissions are original, but they are personal to you, since you have made a special request for it. For example, you might love one of my original pieces but want something similar in bolder colours with more texture – something that’s more YOU. If that’s the case, you would order a bespoke commission.
Prints are re-productions of original art works. To create a print, high resolution photographs are taken of the artwork and then printed. All prints come signed.
How do I buy an original?
All originals are listed on the website and showcased on social media. So be sure to keep an eye out for product drops on Instagram.
If you’re interested in a bespoke commission, then you can read more at GMG Creative or pop an email over to firstname.lastname@example.org.
I am going to buy a frame for my art – what size do I need?
All the artwork here is listed as either A4, A3, A2, A1, A0. We also include the specific measurements of each piece in the product description. This way, you simply look for a frame to fit the size of your art. Here’s a useful diagram.
We hope this information has been useful.
Got another question? Contact us here.